360 Degree Feedback

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  • How can people improve or develop without feedback?

    360 degree feedback provides leaders and people with the information they need to work more effectively.

    360 degree feedback debriefing

Manager 360 Feedback

Leaderskill offers a unique range of strengths-based, low-threat 360 degree feedback surveys and development planning resources to help people learn from others in a positive, supportive way, and to make lasting changes in their behaviour.

Every person in an organisation brings their own set of skills and experience. We believe in helping people grow their strengths and create an environment that allows them to become even better leaders and contributors.

“Leaderskill uses a 'Strengths' focus & 'Low Threat' approach incorporating Appreciative Inquiry. One of our aims is to ensure 'Judgement-Free' feedback.”

Dylan Forbes, Director, Leaderskill Group

Our unique approach to 360 degree feedback makes it easier for respondents to give feedback and for participants to receive it. This methodology has proven successful in diverse environments, including strongly traditional cultures where feedback is not always easily accepted.

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    Our survey or yours?

    Whether you would like to use one of our tried-and-tested 360 degree feedback surveys, improve the survey you already have, or are looking to create a 360 degree survey for your own purposes, our range of unique features and easy-to-use web interface will ensure you get the results that you want.

    Our surveys and high-quality reports are easy to understand and can be fully customised to your industry or capability framework to provide constructive guidance that fosters collaboration and improves your organisation's productivity.

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    Customisable 360 degree feedback reports

    Leader/Manager Surveys™

    Leaderskill's suite of Leader/Manager 360 degree feedback surveys have been designed to identify a leader’s potential and to create an open exchange of ideas for improvement. These surveys use a unique approach to obtaining low-threat, strengths-based feedback. Instead of using a 'good/bad' rating scale, they encourage leaders to either 'do more' or 'do less' of a broad range of essential leadership and management practices.

    Based on Peter Farey's holistic Leader/Manager Model™, these surveys cover all aspects of Leadership (the 'future') and Management (the 'present') for both People and Tasks, bringing out the issues that need to be addressed to help your leaders, managers and teams improve. The surveys include indicators to support the development of Emotional Intelligence by using emotional information to guide thinking and behaviour.

    'Team Member' and 'At My Best' feedback for non-managerial staff

    Even staff who are not currently in, or aiming for, supervisor or management positions benefit from 360 degree feedback. The 'Team Member' and 'At My Best' surveys have been specifically designed for these employees by focusing on their individual strengths and areas for improvement and empowering them to continue their development.

    Surveys incorporating the specific needs of your organisation

    It is easy to incorporate your organisational capabilities into the survey to ensure your teams are receiving feedback that aligns with your organisation's goals and key performance indicators. You know what your organisation needs most. That's why we will work with your existing core capabilities and values to either tailor one of our 360 degree feedback surveys or build your own custom 360 degree feedback survey. We can customise everything from the survey scales, questions and respondent groups to your requirements.

    Special purpose surveys

    We provide special purpose 360 degree feedback surveys targeted for specific needs, like for change agents, boards of directors, teams, stakeholders, suppliers or for specific areas, such as communication.

    Experienced facilitation support

    It's your choice: We can accredit your team or consultants or we can facilitate the feedback for you

    Feedback is vital for any organisation. It starts the discussion. It stimulates reflection and insights which must then be nurtured and reviewed and turned into meaningful goals with ongoing professional development. This leads to lasting change in behaviour. Leaderskill provides you with development planning resources and facilitator training for you to help your people reach their full potential. Or you can work with one of our experienced accredited consultants to achieve your long-term outcomes for the program.

    We use Appreciative Inquiry to facilitate teams

    Sometimes, the best growth happens as a group. Your Leader/Manager 360 degree feedback survey can be the perfect launch pad for facilitated team improvement sessions, either for managers with their teams, or for groups of peer manager. Because the Leader/Manager feedback focuses on what people can do to make a difference, it is especially targeted to the Appreciative Inquiry approach of building on existing strengths to improve the organisation or team.

    We can train your internal facilitators to lead the most constructive team sessions. If you don't have a facilitator, one of our experienced accredited consultants can work with you to help build morale and open up communication among the group members.

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    360 degree feedback team facilitation
    Easy-to-use online surveys

    Proven 360 degree feedback process

    We can help you succeed

    We take the time to find out your goals for developing your people and set up measures for Return on Investment (ROI). Together, we design a program of feedback that will help you achieve your goals. We help you prepare your culture to take part in the feedback and development program.

    An easy, safe, and confidential process

    We help you set up and launch the survey using our secure online survey system. You can manage the process yourself or we can do it for you. Our system automatically sends polite reminders to ensure respondents complete on time. You can then download the high-quality reports, professional development plans, and statistical aggregate reports as soon as the questionnaires are completed.

    Support is available at every stage

    Participants are guided to use the 360 degree feedback, guides and development planning resources for their ongoing learning and growth with support from our accredited facilitators or yours.

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    Comprehensive, easy to understand reports

    360 degree feedback has to be easily understood in order to encourage positive change.

    With any of our surveys, participants can easily identify their key opportunities for change thanks to the clearly laid out format of the feedback and variety of diagrams and graphs.

    Reports are downloadable as high-quality PDFs directly from the website.

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    Easy to read 360 degree feedback profiles and reports
    360 degree feedback complete development package

    The complete development planning package

    Professional development begins with feedback, but participants need ongoing support and guidance to make the changes that will have the biggest impact.

    Our Leader/Manager 360 degree feedback surveys include a complete package of development resources to ensure that participants are guided to make the most of their feedback.

      • Easy to understand 360 degree feedback survey profile/report with EI Behaviours
      • Comprehensive professional development plan (PDP) populated with live data from the 360 degree profile/report
      • Leader/Manager Styles™ personal insight tool that helps participants understand their preferred style as a Leader/Manager
      • Comprehensive Leader/Manager Guide™ that shows leaders and managers what they can do to develop in different areas
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    Simple administration & responsive support

    Participants can set up and manage their own surveys. We can look after the whole process for you, but if you want to do it yourself, we are here to support via phone or email. We'll even help you install the 360 Facilitated® survey system on your intranet if that's the method that works best for you. All data is securely stored on our Australian-hosted servers.

    For a more high-level review of the survey data, you can access statistical aggregate reports online.

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    User-friendly online surveys
    Leaderskill - Feedback Engages People Positively