There have been many methods of gaining feedback from team members throughout the ages. Julius Caesar was well-known for touring the front lines of his army, intent on rallying the troops, ensuring that they knew he was fighting alongside them, and evaluating the performance and feedback of his generals first-hand. He knew that staying personally on top of any issues, and knowing the inner workings of a team, is vital to effective and productive management.
Asking your employees for feedback directly, and often, creates an environment of open communication within the group. Encouraging broad and inclusive discussion keeps issues out in the open and allows them to be fleshed out immediately among each stakeholder or worker within a project.
There are psychological elements as well. Asking for feedback helps your team members feel that they are active participants in the running of the team, modelling taking their feedback seriously and making changes as a result. Team members become stakeholders in the organisation.
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